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Superior We begin our partnership with you as a business by understanding your unique needs, vulnerabilities, and expectations. We work in conjunction with your asset protection associates to help develop customized professional security programs that help you identify how threats are occurring, minimize your exposure to losses, and stay updated on local security trends.
Because your bottom line is your company’s greatest asset, there is Superior One Protective consulting service. Our experts draw from over many years of Law Enforcement and Security Guard experience to deliver professional and dependable security guidance that yields results.
A complete analysis is performed to develop comprehensive solutions that result in a long-term approach. Our objective is protecting assets reduce costs and provide security programs that will provide best business practices, and operating strategies to achieve performance excellence. We work with all levels and sizes of businesses creating security programs that address budgets, facility layouts, and security solution requirements.
- Whether your organization functions in a multi-story environment or operates manufacturing/industrial facilities in locations scattered around the State of California, Superior One Protective Services offers reliable and innovative security risk management solutions to help ensure the safety of your company’s employees and its assets.
- Whether you’re dealing with existing security concerns or looking for direction on how best to protect your business from potential threats, our security consultants will act as your trusted advisors. Because no two locations are the same, we approach each client’s security needs with complete customization.
- Superior One helps you develop a clear safety and security plan filled with effective strategies and programs designed to protect every important element of your business: the employees, the customers, the physical environment, the supply chain, and your products.
To ensure you have the most efficient, cost-effective solution, we offer complete security planning and design services, including product selection, project management, and budgeting for your security implementation.
Providing a local focus and statewide network of resources, Superior One is uniquely equipped to deliver comprehensive security consulting and support throughout the San Francisco metro area and around the State of California.
Here are just a few of the many services we can provide to any of our client site locations:
To ensure continuity in security officer service delivery that meets your standards, Superior One Protective Services develops and maintains well-indexed, site-specific written instructions known as post orders for the officers on duty for each post on your site. These post orders are offered in manual or computerized formats and compile detailed instructions designed for quick reference in case of emergency. The post orders correspond with written tests to ensure continued officer training.
Superior One Protective Services audits your post orders on a regular basis. Our standardized format enables us to easily update the instructions and incorporate special directions. Proper documentation of procedures is just one more way Superior One Protective Services maintains quality.
Customer Service Evaluation:
Customer retention is a key ingredient in growing any business. Our years of experience have taught us that monitoring customer service satisfaction on a regular basis ensures customer retention by eliminating surprises. Our approach is simple; we ask! Depending on the circumstances, we solicit customer and client input either by mail, by phone, and/or in person. We develop a survey questionnaire with meaningful objective customer input. We then solicit the customer feedback and record their responses. At the completion of the survey, we prepare a written report to the client, which summarizes our findings.